Terms of Service

RML Specialized Blasting and Coating (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via phone, email, or our website contact form
• Request a quote or service
• Subscribe to our newsletter
• Participate in surveys or provide feedback

The personal information we collect may include:

• Name
• Email address
• Phone number
• Mailing address
• Company name
• Job title

Non-Personal Information

We may also collect non-personal information about you when you interact with our website. This information may include:

• IP address
• Browser type
• Operating system
• Access times
• Referring website addresses
• Pages viewed

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process and manage your requests and inquiries
• To communicate with you about your account or transactions
• To send you promotional materials, newsletters, and other information
• To improve our website and services
• To understand and analyze how you use our website
• To prevent fraudulent transactions and monitor against theft

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmitting information over the internet or storing information is completely secure, and we cannot guarantee absolute security.

Your Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You may request access to or correction of your personal information in our possession.
• Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that you may still receive transactional emails related to your account or services.
• Data Deletion: You may request the deletion of your personal information, subject to certain exceptions required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Phone: 0761038418
• Email: info@rmlspecialized.co.za
• Address: Unit 1, 58 Watt Road, New Era Springs